The Dominos Pizza Tracker for Legal Services (YCW23)

In a world where we can track our pizza deliveries with pinpoint accuracy, why should staying in the loop about important business matters be any different? Meet Hona, the brainchild of Milestones, a game-changing platform that bridges the gap between businesses and their clients, ensuring you're always in the know.

Behind the Hona Vision 🔭

The story of Hona begins with a life-changing event. In 2018, Co-Founder Manny's wife was involved in a car accident that left her injured and emotionally shaken. To navigate the legal aftermath, she hired a lawyer. However, throughout the process, she felt like she was stumbling in the dark, craving more information and updates.

Here's the question that sparked the Hona revolution: Should clients always have to reach out to businesses for updates? Just like you don't text Amazon to track your package, why should you have to text a business to know the status of your service?

The Hona Magic: Stay Informed, Effortlessly 🪄

Enter Hona, a software application that empowers businesses to automatically keep their clients updated on the status of their services. But it doesn't stop there. Clients enjoy a unique user interface where they can not only track milestones in their service but also receive valuable education about the process and the next steps.

But wait, there's more! Hona is your all-in-one tool for seamless communication with businesses. You can upload documents, chat directly with the business, leave reviews, and provide feedback—all in one place. The grand vision for Hona? To become the ultimate client experience management solution across various industries. Imagine having one app to interact with multiple businesses. As clients experience the convenience of Hona with one business, they'll crave it with others. And businesses will love it too, thanks to its seamless integration with their CRM systems.

Meet the Visionaries 🙇‍♂️

Manny Griffiths, the co-founder of Hona, studied Finance at BYU and worked in B2B SaaS sales for a legal tech company. The idea for Hona was sparked when clients asked for a "Domino's pizza tracker for legal cases." Manny embarked on this journey to make client updates and education accessible to all businesses.

Josh Christensen, another co-founder, started an e-commerce sandal company during his Mechanical Engineering studies at BYU, scaling it to over $1M in revenue in just two years. He transitioned into tech, teaching himself to code and working for fast-growing companies like Qualtrics and Route before co-founding Milestones.

The ✌️-Sided Problem

Clients want information at their fingertips. They crave transparency and want to know what's happening and what's next. Businesses, on the other hand, are often swamped with work and struggle to keep clients constantly updated.

The Hona Solution: Domino's Pizza Tracker for Everything 🤔

Think about various business interactions, from insurance claims to legal cases. How much smoother would they be with a Domino's Pizza Tracker-esque interface? Hona connects directly with a business's CRM to automate updates and information exchange. Clients receive notifications via text messages, providing easy access to crucial information. The Milestones app is their portal to staying informed and communicating effortlessly with businesses.

In a world of instant updates and easy tracking, Hona brings that same convenience to your business dealings. So, why wonder when you can Hona?